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HouseCall cleans up threats but does not prevent them. A dormant malware file is typically not considered an active threat, unless it is actually online and has installed. Trend Micro has offered the free HouseCall on-demand virus scanning service for more than twelve years.

We feel it is important to protect online only paying customers but also the general public. The threat landscape is changing dramatically, and users are more at risk today than at any time in the past. Threats are harder to detect and harder to clean. HouseCall is a great on-demand security option, whether or not it is used as a supporting scanner with another security solution, because of its strong ability to detect and fix threats.

The standalone application model frees HouseCall from browser dependencies. HouseCall users will not have to worry about browser compatibility issues or having ActiveX or Java enabled. The new model uses a local application launcher to start the main Online application. When starting HouseCall from the landing page, users basically download and start the launcher.

They can choose to save the launcher trend open it trend they want to perform a scan. When a user starts HouseCall for the first time, a small executable MB is downloaded. This launcher application trend locally and manages the download of local scanning components, such as the scan engine, configuration files, and pattern files. On subsequent scans, the launcher online for existing scanning components and downloads them only when they are outdated.

Because HouseCall uses our latest technologies, we are anticipating frequent updates. To help ensure that users have the latest version, HouseCall will check for a new version every time it is used. If a new version is available you will be directed to visit the HouseCall landing page and download the latest version. To speed up scans, HouseCall performs quick scans by trend.

It focuses on key system areas to address active threats and reduce the total scan time. Manually copying infected files leaves inactive copies of threats and online not simulate real-world infections.

Real malware programs drop copies into key folders and take advantage of online settings to autostart and operate effectively. To check a specific folder for threats, whether or trend they are active threats, run a custom scan and specify the folder. By default, HouseCall performs a quick scan, which can identify and scan areas that are most likely to contain active threats.

By looking only at critical areas of the computer, HouseCall reduces total scan times from hours to minutes, but is still very effective at fixing infections. HouseCall detects active malware and spyware, or basically file-based threats.

It can detect web threats that have already been downloaded to infected machines. However, HouseCall does not support malicious URL blocking, which can proactively protect against web threats.

HouseCall provides an easy, on-demand trend for active viruses and other malware. It complements, but is not a substitute for, existing security software that provides proactive protection and continuously scans and monitors for threats.

For always-on real-time protection, Trend Micro recommends that users install Internet security software, such as Trend Micro Maximum Securitywhich provides the most comprehensive protection available for your personal and financial information—whether you are at home or on the road. Initially HouseCall will be available in English only. Regional language support of HouseCall may be offered depending on requirements For Home For Business Security Intelligence Why Trend Micro Support Think your PC is infected?

HouseCall can quickly identify and fix a wide range of threats including viruses, worms, Trojans, and spyware. Includes Full scan and custom scan options, in addition to Quick Scan Support for 64-bit, Windows 7, Windows 7 SP1, Windows 8, Windows 8. The 64-bit version of Windows handles large amounts of random access memory Trend more effectively than a 32-bit system Download Download Version Housecall for Mac Share Easy-to-use interface makes scanning your computer for viruses a snap Custom Scan lets you specify which folders to scan Quick Scan reduces software scan times to trend few minutes Stand-alone eliminates compatibility issues associated with browser-activated scanners Smart Scan delivers the latest antivirus protection while reducing download times Smart Online shares threat information trend quickly discover new threats Review and Restore lets you check and compare scan results and recover files Enhanced Detection and Cleanup addresses rootkits and other sophisticated threats Enhanced Scanning performance speeds threat detection Vulnerability scans find threats on other devices connected to your home network HouseCall for Android Terms of Use Additional Terms TERMS OF USE These free antivirus services are provided on an trend IS" basis.

Trend Micro reserves the right to change the terms of these free antivirus site offerings without advance notice. Trend Micro also reserves the right to refuse service to any Web site at its sole discretion. HouseCall ensures that there are no active threats by checking running processes and important trend and disk sections.

It also checks for malicious browser plug-ins and rootkits Full system scan —checks all system areas, including all files and folders; trend scans take the longest, but are online to check everything on the computer for threats Custom scan — checks specified folders only; to scan specific files on a computer, online the folder that contains the questionable files What is meant by "active malware"?

Does the malware have to be actively engaged online malicious activity at the time of the scan to be detected? A dormant malware file is typically not considered an active threat, unless it is actually running and has installed Why does Trend Micro continue to provide HouseCall as a free service? HouseCall is a great on-demand security option, whether or not it is used as a supporting scanner with another security solution, because of its strong ability to detect and fix threats I see that HouseCall downloads an application launcher.

They can choose to save the launcher and open it whenever they want to perform a scan When a user starts HouseCall for online first time, a small executable MB is downloaded. If you save a local copy of the launcher, you can use it to open HouseCall anytime Because HouseCall uses our latest technologies, we are anticipating frequent updates. If a new version is available you will be directed to visit the HouseCall landing page and download the latest version I placed some files with known malware in a folder and started scanning.

Why was HouseCall unable to detect some of the threats? To check a specific folder for threats, whether online not they are active threats, run a custom scan and specify the folder What change has resulted in the reduced average scan time of less than 15 minutes?

By looking only at critical areas of the computer, HouseCall reduces total scan times from hours to minutes, but is still very effective at fixing infections What types of threats can HouseCall detect? Can it detect web threats? However, HouseCall does not support malicious URL blocking, which can proactively protect against web threats Does HouseCall trend real-time Internet security solutions?

For always-on real-time protection, Trend Micro recommends that users install Internet security software, such as Trend Micro Maximum Securitywhich provides the most comprehensive protection available for your personal and financial information—whether you are at online or on the road Which languages will the HouseCall version support?

Regional language support of HouseCall may be offered depending on requirements?